Solving for Change

Why Evolving Your Enterprise Data Strategy is Essential for AI Success

With enterprises scrambling to bring in artificial intelligence (AI) and large language models (LLMs), many are learning the importance of clean data and strong data strategy. In this episode, Amna Jamal from IBM joins host Marc LeBlanc to talk about data strategy in the age of AI. Working with clients to help them address their data and AI challenges, Amna shares a unique perspective on the importance of a well-developed data strategy for AI success within enterprises. Covering everything from practical ways to identify the skill sets you need to achieve data and AI success within your organization to the opportunities AI creates for businesses, Amna and Marc underscore the inextricable link between data and AI. 

Reducing Wait Times in Canadian Healthcare with Intelligent Referral Technology

Access to care is the biggest challenge facing Canadian healthcare. With wait times at record highs, Canadians are waiting longer than ever to for necessary procedures and hospitals are struggling to manage the backlog. But a new technology already being tested in Newfoundland and Labrador has the potential to change all that. In this episode, Rob Lane, CEO at MOBIA and Mobia Health Innovations, joins Marc LeBlanc to share how his personal healthcare inspired a project to tackle wait times in cardiology with an innovative technology solution. Developed and launched in just 18 months, the solution has increased efficiency in cardiology in the province by 25%. Find out how Mobia Health worked with clinicians to make it happen and what the future holds for this groundbreaking technology. 
 
 

How GE Aerospace Reimagined Delivery of Technical Manuals to Global Service Centres

At GE Aerospace, an engine manual could consist of more than thirty 4 to 8-inch thick binders in the past. 
 
Twenty years ago, the company converted these manuals to digital. But there were challenges ahead. 
 
In this episode, Steve Pasch, a technology leader at GE Aerospace talks about how his team, focused on innovation and meeting user needs, has modernized the application with advanced functionality. The results of their efforts speak for themselves. In less than 18 months, GE Aerospace has gone from 40,000 pages of documents uploaded to close to 300,000 and reduced the workload of its librarians by 50%. 

The Strategic Advantages of Anything-as-a-Service IT Consumption

Traditional hardware consumption models are evolving and the benefits of pay-as-you-go consumption are changing the way leaders approach IT investment. In this episode, Mike Reeves welcomes Terry Sledz, Western Canada Sales Specialist for HPE GreenLake, to discuss the strategic benefits of anything-as-a-service consumption models. Terry shares insights on how these models improve agility, flexibility, and scalability. They also discuss the positive impact of the predictability they offer on financial planning. The conversation touches on the role of a service like GreenLake in supporting strategic business outcomes and reducing friction in IT procurement.Terry can be reached for discussions around pay-as-you-go IT consumption and HPE Greenlake at terry.sledz@hpe.com

Harnessing AI to Boost Velocity in Operations and Development

As 2024 comes to a close, Marc LeBlanc continues the conversation about enterprise AI. This time, he welcomes Todd Wilson from Red Hat to explore the evolution of artificial intelligence as a tool to accelerate and scale initiatives in operations and development within enterprises. Discussing the potential of intelligent platforms and development tools to empower ops and dev teams, Todd reminds listeners of the importance of starting small, starting simple, and proving out a value before scaling initiatives that leverage emerging technology. With this approach, technology teams can manage their investments and lower the barriers to entry. 

Power of Patterns: A Practical Approach to Introducing Enterprise AI

Pressure from the board to implement artificial intelligence, or AI, is mounting in enterprises across industries. Yet, only 7% of companies have been able to implement AI in a production environment at scale. Many others are struggling to choose use cases and make the business case for them. In this episode, Chris Falloon Head of Global Practice at the Transformation Office at DELL Technologies, joins Mike Reeves to share his practical advice for enterprises getting started with AI. Drawing from his experience working with enterprises around the globe, Chris discusses the value of identifying patterns of use cases that would benefit from AI within an organization to wrap structure around the decision of where to start.
‍Interested in learning more about how you can bring AI into your organization? Connect with Chris via email: Chris.falloon@dell.com

How AI Reshaped Network Operations for a Telecom Provider

Telecommunications is a competitive industry where success is defined by network performance. In this episode, we take a close look at how a Canadian telecommunications provider transformed its network operations with artificial intelligence (AI). Welcoming Hart Ripley, National Automation Lead & Solutions Architect for the Office of the CTO at MOBIA, Marc Leblanc uncovers how this organization implemented AI and ML tools to take its network operations centre (NOC) from reactive to proactive, anticipating issues that could arise on the network and planning their resolution in advance.
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Like many large-scale transformations, this one wasn’t straightforward. For this telecom, modernizing infrastructure was a necessary first step to implementing AI. Find out how they tackled this challenge and what lessons they learned along the way on the journey to improving network operations.

Retail Resilience: On Cybersecurity and Recovery

Cyberattacks on the retail sector are on the rise and the costs are adding up for Canadian retailers. According to the Retail Council of Canada, the average cost of a data breach for a Canadian retailer is $5.64 million–more than $1 million higher than the global average. But these attacks affect customers and employees, too. Exposing personal identifiable information, phishing, ransomware, and other cybercrimes leave people vulnerable to fraud and theft. In this episode, cybersecurity expert, Ashif Samnani joins us as we discuss the importance and nuances of cybersecurity and security incident recovery in retail. 

How to Build a Smart Organization

Emerging technologies, like artificial intelligence, are bringing forward a lot of fears around job displacement to the surface. However, they present a significant opportunity to augment and support roles across every level of an organization through co-intelligence. 
 
Mike Reeves welcomes Mike DeVenney to discuss how leaders can build smart organizations by bringing out the best in both employees and technology, and putting it together. A data-driven technology and change-management professional, DeVenney gives us insight into the surprising keys to successfully implementing technologies like AI to employee satisfaction and retention all while increasing productivity.

Is Automation with AI the Key to Navigating the IT Talent Shortage?

As layoffs dominate headlines and speculation about AI replacing jobs swirls, organizations are navigating a surprising challenge: a tech talent shortage. According to statistics published by ManpowerGroup, 75% of employers around the world are having a trouble filling roles, with IT and data roles being the most difficult to fill. Over time, this shortage will undoubtedly impact productivity and innovation. But what's the solution?
On this episode of Solving for Change, our host, Marc LeBlanc tackles this question with Ryan Clements, a systems architect from Red Hat. Tune in as they discuss how automation with AI can, rather than replacing jobs, help organizations navigate the skills shortage, simultaneously boosting productivity and employee satisfaction.